Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced that Advanced Business Equipment of Asheville, North Carolina has been honored with a 2013 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Advanced Business Equipment should be very proud of its achievement.”
As a 16-consecutive-year Pro-Tech Service Award winner, Advanced Business Equipment, headed by Kevin Jackson, CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Advanced Business Equipment operation was evaluated and measured, including its management skills, inventory control systems, technical expertise,dispatch systems and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Kevin Jackson, CEO, Advanced Business Equipment, Asheville. “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and Advanced Business Equipment for all of their printing needs.”
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