Immedion LLC, a premiere provider of Cloud, data center and managed services, announced today the hiring of Kevin Mills as Customer Services Manager for its Asheville and Greenville locations. In his new role, Kevin will be responsible for the development, monitoring and enforcement of Immedion’s service delivery policies to maintain a dedicated “customer first” business philosophy. Kevin will be based in Immedion’s Asheville location.
Kevin comes to Immedion with over six years of experience in the technology industry, three of which in a managerial role. Starting out as an IT Analyst at Pomeroy, Kevin advanced within the company to an IT Business Operations Manager. In his most recent role, he oversaw desktop support operations and managed service delivery improvements to retain client relationships. Mills possesses several skillsets in IT and Service Management.
“We are excited to have Kevin lead the Immedion Support team in Asheville and Greenville,” said Immedion’s Director of Customer Services, Edward MacMillan. “Exceeding customer expectations is at the core of our values, and Kevin’s dedication to delivering quality customer service make him a great fit for the Immedion family.”