Wednesday, April 20, 2016

Express Employment Professionals posts open positions

Customer Service Collections and Billing Representative
Looking to hire a customer and goal focused medical collections and billing representative.
You will make phone calls to existing patients with open and unpaid bills. In most situations, the patients’ insurance company has already addressed their portion and you will discuss individual payment responsibilities.

These are customer service and soft collection calls. Example conversation topics include but are not limited to:
  • Lost bill
  • Discussing payment plan options
  • Taking partial payments
  • Taking full payments
  • Financial aid support
This position requires strong phone skills, previous medical insurance knowledge, and the ability to document in electronic medical records.

Preference will be given to candidates with collections experience.

This is a long term and ongoing project with no determined end date. Schedule is Monday through Friday 8:45am to 5:15pm.

The selected candidate will consent to a background check, drug screen, TB screen, and Flu shot during flu season.

Recruiting Assistant

Seeking a dynamic and professional candidate to join our team as a recruiting assistant. This is an essential function on our team as you will work closely with our staffing consultants to identify and screen talent for our diverse client base.

Duties will include but are not limited to:
• Post positions to a variety of online job boards
• Search and contact potential candidates via online job boards, networking and direct recruiting calls (calling companies directly to recruit employees)
• Cultivate new recruiting relationships in the community
• Screen all people calling about employment opportunities and schedule for interviews that match job openings
• Assist with onboarding of new hires: interview preparation, directions and first week expectations
• Perform reference checks on all hired associates
• Identify sales leads for the sales team each week
• Perform phone interviews and face to face interviews as skill and need increase

A successful recruiter will schedule the right talent for interviews that fill our open positions as well as identify candidates for future positions. This is a fast paced and proactive position that requires flexibility and follow-through.

Strong written and verbal communication skills as you will represent our organization to all potential employees.

$25,000/year to $28,000/year plus commission.

Maintenance Technician
Seeking a custodial technician to join a friendly and fast paced team.

You will be responsible for a variety of cleaning and janitorial tasks such as but not limited to:
Clean restrooms, restroom fixtures and restroom mirrors and doors
Complete restroom checklist of tasks
Stock restroom with supplies for usage
Sweep curbside outside of building
Spot clean carpet as necessary
Shampoo, vacuum, buff, mop and sweep all floors
Dust fixtures, vents, office furniture
Empty trash cans

In this position you will also interact with the public. The ability to provide direction and answer questions in a professional and friendly manner is essential.

Candidates must consent to a drug screen and background check.

Mid shift full time hours, 5 days a week including weekends, with frequent available over time. $10.00/hr to start. Temp to hire position. This employer offers extensive benefits and promotes from within.

Medical Claims Associate
Seeking an experienced Medical Claims Specialist for a career opportunity! Job duties include but are not limited to:
Processes hospital, medical and dental claims in accordance with specifications and determines benefit distributions.  Promotes positive relations with member systems through timely, professional and courteous claims processing assistance.

1) Promotes positive relations with member systems through timely, professional and courteous claims processing assistance.  Provides timely and quality technical and administrative support to the member systems.
2) Is proficient with the Group Health Plan Specifications and Operating and Administrative procedures and their application to claims settlement.
3) Processes hospital, medical and dental claims in accordance with specifications and determines benefit distributions.  Consistently exceeds daily production standards and monthly accuracy requirements, to include Customer Service Referrals.
4) Verifies accuracy of all providers'' billings and statements prior to settlement.  Coordinates with providers in reconciling incomplete and inaccurate accounts to assure appropriate benefit payments.
5) Processes adjustments, and refund / return checks in keeping with time to service requirements as set for and published in the Group Health Program Administrative Guidelines.
6) Assist in New Hire Training by providing assistance to trainees as requested by Team Leader or Supervisor.
7) Secures required medical data on a need-to-know basis while preserving the confidence of the patient/physician relationship.  Responsible for confidentiality of participating members'' claims and related medical data.
8) Assesses compatibility of providers'' fees and services within general guidelines, researches and if  necessary, reports all fees and services of unusual nature to the Unit leader.
9) Assists participating member systems in proper claims filing procedures. 
10) Able to efficiently assist the Customer Service Department due to absence of Representatives or high call volume
11) Performs other special projects or duties, as required.
The selected candidate will have the:
Understanding and basic knowledge of benefit programs in general. Understanding of GHP specifications, medical/dental terminology and required documents.
Position requires good interpersonal, telephone, and written communication skills; ability to work under pressure; and basic customer service and public relations skills.
Practical knowledge, skills & abilities usually acquired through vocational training and a minimum of 2-4  years of related work experience.
Schedule is Monday through Friday day time hours. $14/hr to $18/hr to start DOE.

Dental Lab Technician
No experience necessary! If you have great hand-eye coordination and are interested in learning a new trade, then this could be your new career!

In this position you will learn how to build and perfect dental implants using molds, water, powder, castings, files, brushes and other small hand tools. Most of the work is done while standing at a counter, so all applicants should be comfortable standing for a full shift. Good vision and fine motor skills are also important.

Dental lab techs work 4 10-hour days: Monday - Thursday 7am - 6pm and get an hour lunch break. This lab offers a casual working environment and a great team of co-workers.
The ideal candidate will be trainable and have hands-on crafts or small assembly experience. Applicants with excellent attendance records are encouraged to apply.
Pay rate is $12.00 - $14.00 an hour.

Automobile Mechanic- Diesel a plus!
This position is for a temporary Vehicle Mechanic. The position should last a minimum of 3-4 months and has an opportunity for full-time depending on the company’s needs and wants.  Pay will vary based on the skills and experience of each individual candidate.  This position is for a strong and established organization.  It would be a great chance to expand and utilize a vast array of your knowledge and skills.     
Job Requirements:

  • Candidates must be able to work on and repair a wide variety of vehicles ranging from a basic car to heavy vehicles.

  • Candidates must be a team player who is open to instruction from superior mechanics and supervision.

  • Candidates must be able to complete jobs with neatness, accuracy, and adequate job speed.

Preference given to candidates that have a strong background that demonstrates a good working knowledge of diesel engines specifically and other mechanical abilities, such as electrical design, the ability to read and understand schematics, air conditioning installation, and so on.
All considered candidates must consent to a drug test and background check. $12/hr (entry level) and up DOE.

Administrative Assistant
An established construction and service company is looking for a detailed and fast paced administrative assistant to support their office. If you are looking to join a company that has low turnover and a great family atmosphere, this job could be for you!

Job duties included but are not limited to: 
  • Use high-level skills in the performance of secretarial support and operational/supervisory support functions for 3 project managers.
  • Aid executive by coordinating office services, such as personnel, budget preparation and control, housekeeping, records control, and special management studies.
  • Deal with non-routine matters, such as special projects, with minimum specific instructions.
  • Develop, prepare, and manage reports.
  • Prepare and type up invoices and contracts for project managers.
  • Coordinate teleconferences, presentations, and meetings.
  • Excellent communication skills and be able to interact with managers in all departments and all levels.
  • Use advanced computer software skills.
Qualified candidates will have experience:
  • Entering, reviewing, and processing detailed paperwork
  • Entering and reviewing contracts for a construction environment
  • Providing administrative support to a busy office staff
Candidates must have at least 3 plus years’ experience working in a construction environment and they must be proficient in Microsoft Excel and working with construction contracts. Schedule is Monday through Friday 8:00am to 5pm. Full time opportunity with a career path $15/hr to start; health insurance and 401K available if you join the team permanently.

Bookkeeper needed for manufacturing facility in Weaverville.
Responsibilities include but not limited to payables, payroll, administrative HR functions, general office, errands and reception duties. MUST BE well versed in Excel, QuickBooks, Outlook, Internet research.

Position requires energetic, detail-oriented person with ability to hustle to keep tasks moving in fast paced environment while maintaining accuracy. Need to be able to flow with shifting priorities.

Job Requirements
• Proven bookkeeping experience with working knowledge of QuickBooks
• Proven payroll processing experience
• Strong computer skills with Intermediate-Advanced Excel
• Ability to maintain accurate & organized records - both hardcopy and computer files
• Analyze and document discrepancies
• Maintain confidentiality
• Excellent verbal and written communication skills
• Organization and ability to multi-task
• Ability to learn new software quickly

Successful candidates will also be able to operate basic office equipment, physical ability to walk across production facility, lift and move boxes < 50lbs as well as sit at a computer for hours.

Human Resources experience a plus. (Pay range is $32,000-$35,000)

Packer and Assembly Line Associate
An established company in Hendersonville is looking for full time detailed individuals to help them in their labor productions and shipping departments. There are 6 general labor positions that you will have the opportunity to learn and work in as you develop your skills and career. If you are excited about learning new skills and joining a company that has an opportunity for growth, this job could be for you!
Job duties for each position can included but are not limited to:
  • Perform one or more repetitive operations according to verbal or written instructions.
  • .Prepare materials for shipment.
  • Perform repetitive work to stuff or load products, parts, or merchandise into designated packages, boxes, crates, or other receptacles.
  • Count items placed into containers.
  • Review packing lists to insure all required items are included.
Assembly line
  • Perform one or more repetitive operations according to verbal or written instructions.
  • Position parts in specified relationship to each other using your hands.
  • Operate hand tools, power tools, or production equipment.
  • Use solder, bolts, screws, clips, or cements, to fasten parts together by hand or using hand tools or portable powered tools.
  • Load and unload previously setup machines, such as arbor presses, drill presses, striping machines, laminating machines, or cutters to perform fastening, force fitting, or light metal-cutting operation on assembly line.

Preference will be given to candidates who have worked in general labor previously performing repetitive functions and can stand for long periods of time. Schedule is Monday through Friday 7am-3:30pm $9.50/hr to start with a full time opportunity with a career path if you join the team permanently.

Warehouse Associate in Shipping Department
We are looking for a hard working warehouse associate to help our client in their shipping department.

This is a full time opportunity! $11/hr and Monday through Friday day time hours. This is a VERY PHYSICAL position where the selected candidate will lift 50 lbs throughout the entire shift.

Responsibilities include but are not limited to:
  • Perform warehouse work related to receipt, shipment, storage, distribution, or delivery of products, parts, and materials.
  • Load, unload, move, or store items according to delivery or routing documents, or instructions.
  • Count items received or shipped and check against packing lists, recording any discrepancies.
  • Prepare receiving or shipping reports and note any shortages or damages.
  • Use picking lists and packing lists to perform order fulfillment operations.
  • Prepare materials for shipment.
Position requires recent experience with heavy and frequent lifting, warehouse material handling experience, and knowledge of a warehouse computer to check on product shipping information.

Collections Representative
We are looking for a patient account representative to join a billing and accounts receivable team for an employer in the healthcare industry.

As a patient account representative you will assist patients with billing issues and concerns, follow-up on accounts and arrange payment plans as needed.  You will be managing both inbound and outbound phone calls to connect with patients who may have missed a payment, lost a bill or need reminding of a past due payment.

1. Contact patients and/ or insurance agencies to process accounts that have errors or declined payments.
2. Document all follow-up activities and corrections in the patient accounting system and agency system.
3. Process mailed correspondence daily to resolve claim payments.
4. Maintain excellent customer service and refer unresolved issues.
5. Adhere to the Health Insurance Portability and Accountability Act (HIPAA).
6. Provide excellent customer service to include direct contact and incoming/ outbound calls.
7. Constant adherence with all corporate policies and procedures.
8. Teamwork through example.
9. Other duties as assigned by the Director of Patient Financial Services or Project Team Lead.

Preferred candidates will have previous phone customer service skills and experience working in the medical industry such as in a medical front or back office role. Candidates with previous non-medical customer service skills paired with medical office education will also be considered.

Position requires extension computer work in a medical software program, MS Word and MS Excel. Department uses headsets for customer communication. Schedule is Monday through Friday. Must consent to drug screen, background check, TB screening and flu rate will be $13.00 an hour.

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