In many ways, Memorial Day weekend signals the start of summer. The days are
getting hotter, the end of the school year is right around the corner and the
calendar starts filling up with outdoor activities and vacation plans.
Unfortunately, as the temperature increases, the Better Business Bureau also
starts to see an uptick in the number of summer scams. If you know what to look
for, you can make sure no one spoils your fun.
Don’t let a
scam ruin your vacation.
There are
several common travel scams that we often see at BBB, but all of them have one
purpose: to get your money without giving you anything in return. If you’re
booking your trip online, do so through reputable sites and pay with a credit
card if you can, as you’ll have a better chance of disputing any false charges.
Look the rental company up on BBB.org and read their customer reviews before
handing over payment. Red flags: a suspiciously low price, a landlord who
only communicates via email, or payment in the form of wire transfer or a
pre-paid debit card.
Watch out
for hidden fees when renting a car.
If you’re
renting a car this summer, do your homework before you sign anything. You
obviously want to get the best deal but you may not be aware of all of the
possible fees, which can sometimes double or triple your initial quote. It’s
important to shop around, make sure you understand the contract and insurance,
and ask about all of the potential fees. Red flags: lack of specifics in the
contract, full upfront payment, or deals that sound too good to be true.
BBB Serving
Eastern Oklahoma recently reported on over 800 complaints filed against Payless
Car Rental, which indicated a pattern of complaints related to sales
practices, billing and collection, and contracts. That complete release can be
found here.
If you’re
moving, protect your belongings.
While some
might be relaxing at the beach this summer, many are moving. Unlicensed movers
are ready and waiting to offer you a “good deal” that actually isn’t very good
at all in the end. One common tactic is to offer an estimate over the phone and
then increase the price at the last minute, after everything has been packed
and loaded. The key here is to do your research on the company and have a
thorough and complete contract in place. Red flags: anything other than an
in-person estimate, cash-only payment or large upfront deposits, or a poor BBB
rating.
You can find
more helpful resources at www.bbb.org/charlotte/moving-resource-center.
Don’t fall
for high pressure door-to-door sales tactics.
Door-to-door
sales activity seems to increase in the warmer months, possibly because more
people are home during the day. Many legitimate companies use this tactic but
some individuals may try to deceive you into thinking they represent a business
you actually know about. Before you hand over your personal information, get
everything in writing and verify the details. If a home security salesman is
standing on your porch, take the time to look into the company he represents
and make sure that he is who he says he is. Red flags: time-sensitive offers
or aggressive sales tactics, lowball pricing, or a company you’ve never heard
of.