ASHEVILLE
AREA CHAMBER OF COMMERCE
JOB TITLE: Member
Sales Representative
REPORTS TO: Director of Events & Sponsorships
DEPARTMENT: Member Services/Communications
PAY STATUS: Sales-exempt
PRIMARY
FUNCTION:
Solicits and promotes Chamber memberships to business
and industry. Maintains current
memberships by providing quality services in a timely fashion.
JOB
DESCRIPTION:
Implements and coordinates sales efforts for new members
in assigned markets.
Assists in the retention of existing Chamber members.
Conducts sales sponsorships for non-dues revenue
programs.
Compiles and prepares various operational reports
monthly.
Maintains and updates files, records and logs using the
Chamber’s computer system and related software.
Attends various meetings related to Member Services
activities.
Rotates with other sales representative in attending
ribbon cuttings/grand openings.
Attains personal sales quotas, pursues all sales lead
developments and completes follow-up activities relative to assigned
markets.
Assists the department with special projects, leads,
promotions and other duties as assigned.
Serves on various committees relative to assigned
markets.
JOB
KNOWLEDGE:
Knowledge of marketing principles and sales techniques
is required. Knowledge of the
departmental policies, sales goals and objectives is essential. Knowledge of Chamber’s personnel,
organizational structure and sources for information is required. Requires the ability to develop, implement
and present marketing software and operate basic office equipment. Requires administrative and organizational
skills to maintain files and logs and compile data to generate reports. Must possess excellent communication skills,
both written and verbal, and the ability to establish and maintain effective
working relationships with co-workers and the general public.
Member Sales Representative – Continued
Page Two
EXPERIENCE
AND TRAINING:
Prior work experience in a sales position would be
required to prepare for this job. Up to
six months in the position would be necessary to become proficient in most
phases of the work.
EDUCATION
OR EQUIVALENT:
Bachelor’s degree preferred in marketing, or an
equivalent combination of education, related experience or training would be
required to prepare for this position.
CONTACT
WITH OTHERS.
Has frequent internal contact with department Vice
Presidents, co-workers, committee members, the President and Vice President of
Member Services. External contacts are
with prospective and existing Chamber members.
All contacts are for the purpose of exchanging or providing information
and require tact, courtesy and professional decorum.
CONFIDENTIAL
DATA:
Has access to membership records, sales promotions and
advertising information all of which are considered confidential and are not in
the Chamber’s best interest to disclose.
RESPONSIBILITY
FOR ACCURACY:
A high level of accuracy is required when gathering and
providing information to prospective members.
Most errors could be detected through proofing and follow-up procedures.
MENTAL/PHYSICAL/VISUAL
EFFORT:
The degree of concentration ranges from slight to
intense, based on the work being performed.
Position is subject to frequent interruptions that require varied
responses. While performing duties of
the job, incumbent is routinely required to stand, walk, reach with hands and
arms, talk and hear. Requires visual
acuity, manual dexterity, and good eye/hand/foot coordination.
RESOURCEFULNESS
AND INITIATIVE:
Performs routine and semi-routine duties according to
established guidelines and procedures.
Creativity is used to implement sales and retention strategies. Initiative and resourcefulness as used to
target various groups and secure memberships.
ENVIRONMENT:
Ninety percent of work is performed in the field with
the remainder in an office environment.
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