Tuesday, August 2, 2016

Vistanet Telecommunications expands communications platform through partnership

Andrea Robel, founder and CEO of Vistanet Telecommunications, Inc. has made a career out of knowing the ins and outs of the complicated telecommunications industry.  Her frustration was that many of the state-of-the-art enhancements were only available to larger businesses in larger metropolitan areas; their scalability to “Main Street, USA” was limited and cost prohibitive.  Well, now, thanks to Vistanet’s new partnership with Altus, Andrea and her team have leveled that communication’s “mountain” to offer small and mid-sized companies the same access to technology and communications services.

On August 10th, Andrea Robel and the Vistanet Team will be at the 2016 Business Expo presented by the Asheville-Buncombe, Henderson, and Brevard/Transylvania Chambers of Commerce.  There they will be showing off the new reality of business communications:

  • the ability to seamlessly transition from desk phone to cell and back
  • high-definition voice
  • video conferencing
  • screen sharing
  • call logs
  • disaster recovery services

Most importantly for the owners of small and mid-sized businesses is the ability to easily scale as business expands.  “We’re excited to bring this whole new way of communicating, a new way of doing business actually, to WNC companies,” notes Robel.   

“We want to give business owners the tools they need to more effectively manage their teams.  People are changing how they work, where they work, and when they work.  With so many employees working in the field and from their homes, knowing how they are responding, treating and serving the customer is a critical component to a company’s success.  In the past, business owners could get only anecdotal information about how an employee represents their companies, now they have access to a more comprehensive understanding about the customer relationship.  Plus, if and when an employee leaves, the company retains the customers; they don’t move with the employee.” 

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