Andrea
Robel, founder and CEO of Vistanet Telecommunications, Inc. has made a career
out of knowing the ins and outs of the complicated telecommunications
industry. Her frustration was that many
of the state-of-the-art enhancements were only available to larger businesses
in larger metropolitan areas; their scalability to “Main Street, USA” was
limited and cost prohibitive. Well, now,
thanks to Vistanet’s new partnership with Altus, Andrea and her team have
leveled that communication’s “mountain” to offer small and mid-sized companies
the same access to technology and communications services.
On August 10th,
Andrea Robel and the Vistanet Team will be at the 2016 Business Expo presented
by the Asheville-Buncombe, Henderson, and Brevard/Transylvania Chambers of
Commerce. There they will be showing off
the new reality of business communications:
- the ability to seamlessly transition from desk phone to cell and back
- high-definition voice
- video conferencing
- screen sharing
- call logs
- disaster recovery services
Most importantly for the
owners of small and mid-sized businesses is the ability to easily scale as
business expands. “We’re excited to
bring this whole new way of communicating, a new way of doing business
actually, to WNC companies,” notes Robel.
“We want to give business owners the tools they need to more effectively
manage their teams. People are changing
how they work, where they work, and when they work. With so many employees working in the field
and from their homes, knowing how they are responding, treating and serving the
customer is a critical component to a company’s success. In the past, business owners could get only
anecdotal information about how an employee represents their companies, now
they have access to a more comprehensive understanding about the customer
relationship. Plus, if and when an
employee leaves, the company retains the customers; they don’t move with the
employee.”
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